Growing an SMB SaaS business is hard. The journey has a tremendous number of peaks and valleys, including times of electric overachievement. I’ve been there multiple times, and the feeling is unlike any other. You’re humming along, and beating revenue targets. It turns out that you’ve had this figured out all along, right?
Then it happens. You start scaling or growing faster, but revenue doesn’t keep up. You start to see signs that things aren’t as well-oiled as before. Things get chaotic. You start to look for answers…Read More